Privacy Policy
Last Updated: April 5, 2025
1. Information We Collect
1.1 Business Information
- Company registration details
- GST information
- Business contact information
- Trade licenses and certifications
1.2 User Information
- Name and designation
- Contact details
- Login credentials
- User preferences
1.3 Service Data
- Project details
- Transaction history
- Service ratings and reviews
- Payment information
1.4 Technical Data
- Device information
- IP addresses
- Usage patterns
- Location data
2. How We Use Your Information
2.1 Core Platform Operations
- Vendor-client matching
- Project management
- Payment processing
- Quality monitoring
2.2 Platform Improvement
- Service optimization
- User experience enhancement
- Feature development
- Market analysis
2.3 Communication
- Service updates
- Project notifications
- Platform announcements
- Marketing communications
3. Information Sharing
3.1 With Platform Users
- Vendor profiles with business information
- Client project requirements
- Service ratings and reviews
- Portfolio samples
3.2 With Service Providers
- Payment processors
- Cloud service providers
- Analytics services
- Security services
4. Data Protection
4.1 Security Measures
- End-to-end encryption
- Access controls
- Regular security audits
- Data backup protocols
4.2 Data Retention
- Active account data: Throughout account lifetime
- Transaction records: 8 years (as per Indian law)
- Communication logs: 2 years
- Technical logs: 180 days
5. User Rights
5.1 Access Rights
- View collected data
- Download personal data
- Request data correction
- Update preferences
5.2 Control Options
- Privacy settings
- Communication preferences
- Profile visibility
- Data sharing options
6. Compliance
6.1 Legal Framework
- Information Technology Act, 2000
- Personal Data Protection Bill
- Consumer Protection Act, 2019
- Indian Contract Act, 1872
6.2 International Standards
- GDPR principles
- ISO 27001 guidelines
- PCI DSS standards
7. Updates to Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via: - Email notification - Platform announcement - Website notice
8. Contact Us
For privacy concerns: Privacy Officer CtrlF Technologies Private Limited Khasra No.329, Chandan Hola, New Delhi 110074 Email: info@ctrlf.co.in Phone: 918800500263
9. Specific Rights for Indian Users
As per Indian regulations: - Right to data portability - Right to be forgotten - Grievance redressal mechanism - 72-hour breach notification